This post was most recently updated on September 6th, 2019
Today I shall be writing on all the major qsat decoders hardware problems. It is worthy of note that most Chinese manufacturers alway produce to maximize their profit and minimize their costs. For example, the first batch of the qsat series produced for Africa market(Am talking about qsat q11g) happens to be the best overall as it is the most flexible, most durable and most compatible of the series. E.g, it supports all internet protocols, supports standard rs232 cable, built with metal body e.t.c.
Qsat later moves to q13g for one major reason, to reduce their production cost and maximize their profit. Qsat q13g maintained the same software quality of q11g, but it lost some physical features. for example, it has a plastic design and it is smaller than its predecessor. The significant drop in hardware quality on qsat actually started with the release of q11g+ and q13g+. These series are so fragile that merely upgrading software on q11g+ or q13g+ can cause the decoder to die.
Especially relevant: How to fix BlueScreen/Download From TS Problems On Speed HD & Qsat
Note: For the fact that am saying some qsat are prone to hardware defects does not mean that once you buy a qsat, you must have a hardware problem. On the contrary, you can use a qsat decoder for years without issues. I Am writing these for all and sundry to be careful.
List of 5 Common Qsat Decoders Hardware Problems
Qsat products are effective and cheap. So we shouldn’t be down if we pay the price of a few defective products among many good ones. Instead, we should all accept it in good faith and pray they up their game and produce more durable decoders. I am yet to have any major complaints about nusky and cobox though.
The decoder hardware refers to the physical parts or components of a satellite decoder. such as the tuner, the USB port, the power cable, the remote control, the logic board/panel, the buttons and so on. All hardware components of the receiver can be touched.
Qsat fails to boot up, LED only Display “LOAD” no display on the TV whatsoever
This problem is caused by an integrated circuit(IC) called “crystal oscillator”. You can only see this when you open your qsat receiver. To be honest, this problem is the worst hardware problem of qsat, speed HD, nusky or cobox decoder because it is the most difficult to fix. In fact, if you can’t get the replacement IC, your qsat is gone for good. In a nutshell, to fix a qsat that is stuck on the loading screen, you must replace the crystal oscillator IC. You can learn more here
QSAT SERIES PRONE TO CRYSTAL OSCILLATOR PROBLEM
The most affected qsat series are:
- Qsat q11g+,
- The qsat q13g+ and
- q23g, Q28G, Q26G, Q19G.
However, this can happen to any qsat decoder including speed HD s1 just that the risk is higher in the aforementioned series.
Preventive Measures & Solutions to Qsat’s CRYSTAL OSCILLATOR Problem
As mentioned above, the best solution is a replacement of the faulty IC. As for the prevention; i will advise you to avoid leaving unused external devices connected to your qsat. for instance, don’t leave your loaded USB flash drive connected to it, don’t leave your external harddisk connected into it, Lastly, don’t leave your 3g modem and sim card inside your qsat simultaneously.
Furthermore, if available, plug your qsat into a UPS or step-down transformer, don’t use your qsat directly with the main power socket. Another prevention is to use surge protection. don’t knock your qsat around I mean prevent it from falling at all let alone from a raised platforms.
Once you observe all of these, you may not experience this problem for years unless the problem is a defect from the factory.
The Satellite Signal Suddenly Disappears on your Qsat
Secondly, make sure you have checked that your dish is well-positioned and your LNBF is still functional. Finally, make sure you test another decoder with your dish and make sure there is signal quality and signal strength on that other decoder before you can conclude that your own qsat is having a hardware fault.
Once you have done this and you still can’t get a signal on your qsat, it means your Qsat’t Tuner “LNB in” port is damage.
Causes of Abnormal “NO SIGNAL” Alert on QSAT/Nusky/Speed/Cobox
The major reason is caused by thunder and lightning or power surge but mostly thunder. in most cases in Nigeria, once there is thunder the electricity will go off when the electricity is back, you may discover there is no more signal in your qsat. Please troubleshoot your case well before concluding that your “lnb in” port is damaged.
Prevention & Solution
Please apply all the prevention method from problem 1 above to prevent this from happening. Most importantly, please disconnect your qsat from all electricity supply once you notice it is raining heavily and thunder is striking. As for the solution to this, please take the decoder to a qualified computer engineer and tell him to help you convert the “Loop” port at the back of your qsat decoder int “LNB IN”. so you will be using loop port in place of lnb in ever after.
Qsat sim card Problem that Causes it to Restart
This problem is mostly associated with the new qsat q23g. Some qsat users complain that once they insert their 3g modem, it will keep restarting the decoder no matter the sim used inside the 3g modem. Some also complain that once they insert any sim card, it will not connect to the internet. Whichever case your own situation falls into, you should consider the following options to resolve it.
The solution to Sim Card/Sim Slot not working on Qsat
The recommended solution to these is for you to either use a Lan internet or wifi, However, if you must use a GPRS network(In other words if you want to use your sim card instead) then open your qsat and unplug the cable that connects your USB drives to the decoder. remove this plug from the panel of the qsat and use your sim card accordingly. However, if you want to use 3g modem, later on, you will need to fix this cable back.
The Remote Control Problem & Flickering Menu on Qsat
There are often some complains that some qsat stopped responding to the remote control. This fault is two-sided, it may be that your remote is faulty, or the qsat panel is faulty.
whatever the case may be, you will need the service on a technician. In the event of your remote going bad, it means you need to replace it, but if it is a fault within qsat panel, then your computer/satellite engineer will have to repair the qsat board and your remote will start responding to your qsat.
Prevention OF Qsat Remote Problems
Apply the same preventive measures from problem 1 above to your usage cycle. More importantly, make sure you handle both your qsat and your remote control with care and avoid it falling over.
“smart card removed” Error Message on a brand new Qsat Decoder
Solutions: Simply get any smart card, be it DStv smart card or mytv smart card, then insert it into your decoder’s smart card slot. The error message will disappear. This is a very minor but annoying factory defect it has no impact on the decoder’s performance