Mobile Tutorials, Satellite And IPTV tutorials, PC And Automotive Tips

How to Troubleshoot any Hardware Problems With any Satellite Decoder/Receiver

Home » Satellite TV and IPTV » Satellite Updates » How to Troubleshoot any Hardware Problems With any Satellite Decoder/Receiver

Published on at > Last Updated by .- 159 Comments

Satellite Set-top-boxes also known as decoders/receivers have their fair share of hardware problems, just like every other electronic device. Sadly, due to the dominance of the Chinese in the manufacturing of these decoders, we are faced with some quality control problems. In this post, I will discuss how to troubleshoot satellite receiver hardware problems.

Prevention, they say, is better than a cure. This post will extensively discuss preventive measures while preferring solutions for people currently experiencing satellite receiver hardware problems.  By hardware problems, I mean issues as a result of the physical components of the decoder. Furthermore, the tips here would be useful for every satellite decoder(including Android TV boxes) regardless of its brand. Hence, this guide will work for satellite company branded receivers like Dish TV, Direct TV DSTV, mytv, Canaplus official decoders, beIN decoders, TStv, TvSat, startimes,, and any official decoder worldwide. Obviously, this also works for free-to-air decoders and FTA combo decoders.

troubleshoot satellite receivers hardware problems

By the time I am through, you must have learned one or two things about the troubleshooting, causes, fixes, and prevention of satellite receivers hardware problems. Not only that, but you will also learn about the care and maintenance of satellite decoders.

Table of Contents

The Extent of Warranty On Decoders by Satellite TV Companies

Worth noting is the fact that local satellite TV companies have their own branded decoders, and they offer warranties on them.  For example, if your DStv decoder is damaged from a fault that is not yours, you are entitled to a free replacement. If you ever hurt your decoder, your DStv dealer will help you repair it while you pay a token. Be that as it may, we all know it’s better not to have problems than to have problems and look for solutions. Therefore, these tips will be helpful for all forms of receivers and set-top boxes.

Articles Related to Decoder Hardware Problems

Troubleshoot Satellite Decoders Hardware Problems

What are the signs that you will see when your decoder starts developing hardware issues? While I will try and be thorough with this, my list may not be exhaustive. Look out for the following that spells hardware trouble for your decoder.

Symptoms of Hardware Problems in Any Satellite Reciever/Decoder

  • Picture distortion

When your pictures suddenly start to fray or get distorted, you should know that this is a hardware problem. Meanwhile, be sure to first isolate any problems with your television set. I will advise you first try and test if your TV is okay. To do this, you can connect your TV to other media players such as DVD player, Blu-ray player, or other decoders.

  • Flickering images

This is when your picture is unsteady and jumping. To troubleshoot, apply the methods above. This is also a hardware problem. You also need to be sure one or some of the buttons on your remote control unit is not Stuck/depressed.

  • When your Picture is frozen and the Buttons on your Remote and the decoder are not responding

In most cases, this is also hardware-related. However, the problem can be triggered by a software issue. The easiest solution(pray it works though) is to shut down your decoder by removing it from the power source and restarting it. If it is just a glitch, your decoder will be back to normal. At times, it could be that your remote sensor is damaged.

  • Your Decoder’s Remote Control Stops Working

Sometimes, your remote control may stop working and refuse to work with your decoder. This can be a very frustrating experience as your decoder’s full functionality is dependent on the remote. To troubleshoot this problem fully, get another remote of the same specs as yours and use it with your receiver. If it works with it then your receivers are safe. However, if another remote fails to work, then your receiver might be the culprit. In the event that you suspect your decoder, get another decoder of the exact model and test it with your remote. Now let’s see the causes of a decoder’s remote that stops working.

What can cause your Decoder’s Remote control to stop working?
  • Your remote control’s battery is flat or weak.
  • Maybe you or your kids have dropped your remote control unit several times and you have caused damage to its circuit board or lens(censor).
  • There is liquid damage to your remote.
Solutions to a decoder remote that stops working
  1. Always change your decoder’s remote batteries when due. Never allow the battery’s acid/chemical to leak into your unit before you replace the bad batteries
  2. Don’t allow your kids to handle your remote or else they can either break it or fill it up with their saliva. Both are bad cases.
  3. Finally, don’t be fond of dropping your remote. Otherwise, you will eventually damage it.
  4. Buy an original replacement for your remote once you have confirmed that it is damaged beyond repair. Don’t repair, replace.

  • When your Decoder is not Producing any sound

I would say this is more of a hardware problem than software. To troubleshoot, ensure you haven’t tampered with your TV or receiver’s sound settings. Are you sure you haven’t pressed the “mute” button on either the receiver or TV? Check if your external speakers connected to your TV or receiver is not off. All that being said, did you recently perform any software upgrades on your decoder or tv? Once you have cross-checked all of the above, you can troubleshoot the decoder by checking the cable that is connecting the receiver to the output sound system. Finally, if everything else fails, take it to an electronic engineer to help you check the sound IC.

  • When your Decoder Suddenly Starts to Display “No or Bad Signal” Irrespective of the Channel

First off, power off your decoder wait 10 minutes, and restart it. If the problem persists, check if the weather is clear outside or if it is windy. Furthermore, you can also check with another decoder or your sat finder. Consequently, if another decoder has a signal, then any of the following is wrong with the original decoder. 1. your LNBf is bad, 2. Your coaxial cable is severe; 3. Who knows, you may also be having partial contact with your F-connector. Finally, and the greatest of the problems is if your”decoder’s tuner is kaput.

What usually causes signal loss problems is the weather, If there has recently been a rainstorm, thunder might have struck your LNBf and this has reflected through your tuner.

Apart from this, the sun over time renders a coaxial cable weak. when this happens, it starts to disintegrate and start losing signal

  • Your Decoder starts to Produce an Electric Shock Even when it is Powered off

When you receive an electric shock when you touch your decoder, something is wrong. In this post, we shall troubleshoot the cause and the solution to this hazardous issue. Electric shock can cause severe injury to the victim, depending on its severity. I have been on the receiving end of an electric shock from a decoder. In my case, the decoder was even powered off.

Causes of Electric Shock from a Decoder
  1.  Poor satellite dish installation: Carelessness during installation, like failure to install the LNBf cap to cover the meeting point between the coaxial cable and the LNBf port, can allow rainwater to get into the cable to cause electric shock.
  2. Similarly, using an inferior coaxial/LNB cable can cause an electric shock as this will cause the cable to deteriorate and break faster than expected. The consequence of this is electrocution as water can get into the cable and all the way to the decoder’s tuner.
  3. Your television set or external audio system can also be the culprit. To isolate this, first, disconnect your decoder from your TV or any other device connected to it that requires electricity to power on.
  4. Lastly, a chip or cable within the decoder itself could be shorted. You need a technician to trace this. However, you can only arrive at this conclusion after you have performed other troubleshooting.
Solutions to a Decoder that is discharging an electric shock
  1. As fast as possible, go and get a waterproof LNBf cable cover for your dish. here is how it looks like.
  2. Secondly, make sure you allow the water that is trapped within the coaxial cable to dry up before touching the decoder.
  3. In the event that the LNB cable is broken, change the entire cable ASAP.
  4. Furthermore, if your tv or other output devices are the ones causing the issue, go and repair the faulty device.
  5. Finally, if you must touch your decoder while it is still producing an electric shock, do so with gloves and shock-proof shoes. I won’t advise this though. Please fix the problem instead

  • When a Decoder enters the boot loop or restarts itself Randomly

This problem can be summarised in three points

i. overheating due to poor ventilation within the room the decoder is installed

ii. You have connected an internet modem that is not compatible or one with a poor connection

iii. Bad software upgrade

iv. Using a corrupt USB storage drive on your decoder can also cause this.

  • DISK FULL Error on PVR Decoders

When your PVR decoder with an internal hard disk does this, try and go to settings to delete unwanted saved media. If this happens with an FTA decoder with an external storage drive connected to it, do well by deleting the unwanted file or disconnect the problematic drive and you will be fine.

  • When the Decoder/Receiver is on but no Pictures on the TV Screen

This particular satellite receiver hardware problem occurs as a result of wrong or incompatible upgrade software.  The decoder is switched on but it is not displaying anything only the red standby light is on or you got only “0000″ / “- – – -” or “loading” on the LCD of the decoder.

Also, a bad or failed software upgrade can trigger this. Sadly, on some decoders such as qsat, T-link alphabox, this can damage the display IC. On Qsat, this can be caused by the “crystal oscillator IC”

  • When your Decoder boots up fully but you don’t understand the characters on the Display

The decoder boots but displayed funny characters or tells you to reset the decoder and you cannot get past the load page: This is a 100% Software issue and you need a full restoration to get your device back. in most cases pc loader restores.

Prevention of  Satellite Receivers Hardware Problems

  • Use a Surge Protector or A Stepdown Transformer

First off, please if you are using any modern electronic device, you will agree with me that they come with fragile and delicate chips. Always use a “step-down transformer”,  a UPS,  or a good “surge protector” for all your electronic devices. I will earnestly advise you to use Either ups or a step-down transformer. A good central surge protector is also preferable.

  • Prevent Electric Shock from your decoder

To prevent any form of electric shock from coming from your decoder, please ensure that you employ the service of a qualified professional satellite installer to do the installation for you. Go for quacks can only result in bad news. A professional installer would ensure that the cables are well insulated.

  • Secondly. Switch off your Decoder and disconnect it from the Wall Sockets

When thunder strikes, merely powering off your electronic devices may not be enough to save them from hardware damage. Please always try to disconnect your decoder and TV from the wall socket during a windstorm. Lighting and thunder and strong wind are all interwoven, once you notice one, don’t wait for the damage to occur before removing the plugs of your electronics.

Summarily,  please always disconnected your electronics when you won’t be around for a while, especially during the rainy season when we always have heavy thunder and lighting.

  • Thirdly, For users of official decoders, please always try and upgrade or accept to upgrade your decoder when you are sure that there won’t be a power failure.

  • Furthermore, Don’t power on and use your Decoders with an unstable Power Source

When there is overvoltage or under-voltage, use your decoder with a good Automatic voltage regulator. If your generating set is outputting unstable voltage, please power off your decoder. Failure to do this can cause severe damage to your decoder’s components. Please do not use your fragile electronics with it. Better still use them with a step-down transformer. Also, make sure you avoid using an Automatic voltage regulator popular;y known as a stabilizer in Nigeria with any generator that is equal to or below 1500kva.

  • Avoid any form of Liquid Damage from Coming in contact with your decoder

Guide against water or any liquid from getting into your decoder devices. It can cause it to start shocking you or cause damage to your decoder. When this happens, please shut down the unit completely and disassemble it. clean off the liquid with a soft cloth and let the devices be air-dried. do not place it under direct sunlight and do not use any electronic device that has been submerged or that has accommodated any liquid.

  • Prevent dust from accumulating in Your Decoder

It is pertinent that you do not allow dust to accumulate inside your device. If you allow this to happen, you may be exposing the device to overheating.

  • When your device is been updated either “OTA” or manually via USB, please do not allow power to go off on it. this is very important as it is the cause of most software problems for electronic devices including smartphones
  • Don’t drop the decoder or its remote failure to abide by this advice can damage either of the devices

  • Avoid connecting corrupt or incompatible external devices to your Decoder

Please and please, do not connect incompatible external devices to your decoder. Also, do not leave unused external devices connected to your device indefinitely.

In addition, do not connect multiple external drives/devices to your decoder simultaneously if they are not useful for the day-to-day operation of the decoder. E.G some people will connect a hard disk, a USB 3g dongle, a wifi adapter, and a LAN cable to the same decoder. Why not pick the best internet protocol and let others go since you cannot use everything simultaneously? Also, why leave a storage device connected to your decoder when you ain’t using it?

  • Before I proceed, you must know that some software issues may lead to hardware problems e.g., if you are updating your decoder and there is a power surge, it may damage your decoder’s power pack, and if you are not lucky it may damage your board as well.

  • unplug all the AC power cables from the Main Socket 

For all decoders (most especially t-link decoders) to avoid damage to your device through thunder please when you are watching your decoder and it is raining heavily with lightning and thunder, please switch off your decoder and unplug all the AC power cables from the MAIN SOCKET. Yes, you heard me right do not merely switch off the decoder in a storming and thundering rain it might not help unplug the device and if you even noticed that the thunder continues; remove your LNB cables from the back of your decoders. Once you do this, you are fortified.

  • Always place your device in a well-ventilated environment
  • Don’t use a makeshift or damaged power cable with your decoder if your power cord is faulty change it with the original one.
  • In addition, Make sure you place your device on a smooth surface horizontally. Do not put heavy items on your decoder.
  • Also, do not use your decoder where there is humidity, or where the temperature is too high or in direct sunlight.
  • Finally, do not migrate your decoder from an extremely hot environment to an extremely cold environment to avoid condensation.

Consequences of Failure to Take Care of Your Satellite Receivers/Decoders

I already talked about the effect of failing to take care of your devices. now let me go to the solutions. The solutions are under two categories. Hardware repair and software repair.

  1. Solutions to hardware failure or faults. If the hardware problem is one that you cannot solve via a simple restart, you will need an expert to look into it. If you own a branded decoder, please take it to an authorized dealer nearest to you. For standalone decoders, take it to a satellite engineer or a skilled computer hardware engineer.
  2. For Software issues, if the decoder’s menu is still accessible. doing a factory reset from within the decoder’s menu can solve the problem. However, if your device is inaccessible, please you will need a full hard restore which in most cases should be handled for you by engineers. Once again, for any issues on repair on any branded decoder, take it to the dealer.  Let me also quickly had this; if your device is under warranty, please do not tamper with it, take it to the seller for a warranty repair.

Comments

  1. mike says

    SW problem decoder did an update but the soft ware loaded was wrong the decoder is Tiger One million Red 4k what should i do.

    Reply

  2. Benny Nani says

    Hello Mr Morgan, so my dstv HD is not powering up due to skipping of regulat maintenance for like a week now. What do I do? When the power outlet is plugged on, the red light on the decoder will not come up but blinks and goes off when I turn the pin of the power outlet inserted in the power port. Then, on unplugging the power outlet, the red light will blink again and go off

    Reply

  4. Ely says

    Hello mr. morgan.
    I recently bought a mediastar 2727 and subscribed for VIP AF. But surprisingly some channels are missing in the package yet when i plug in another mediastar 2727 decoder using the same dish , the missing channels in the previous decoder appear on this second decoder. How can i go about it?

    Reply

  6. josh says

    hi my mediastar mini is in the boot loop and i think its robably this
    iii. Bad software upgrade
    cos i dont think itsthe others,
    how can i resolve this.
    thanks

    Reply

  8. Wilfred Wereko Appiah says

    Good day Mr Morgan, please my mediastar 2525 is not showing the VIP PACKAGE at the server settings. I have done all the connections but still not showing. Can I still subscribe for the VIP package. I can see the server type to be F-Share.143
    Net Status: connected
    Server Status: connected
    Thank you

    Reply

  9. Ojo Henry says

    Mr Lemmy merry Christmas sir, please sir I discovered this night that my tiger T50 tiki taka is working I mean sports channels is not open and is open other channels all morplex channels is open it but this night in sport channels it will writing buffering data but it will not turn to green and morplex channels turn to green sir what is happening

    Reply

  10. David J Cordaroy says

    Hi Lemmy.
    What would cause my decoder to die?
    I’ve had 4 just pack up working in the last year .
    No power light or anything, just dead.
    The first time it happend my wife said the TV was faulty so I took it to the dump & purchased a new one (costly error) only to find the fault was with the decoder.
    Installed new decoder & 6 months later that one failed.
    3rd decoder lasted 5 months, & the latest (No4) has gone a whole month before giving up the ghost.
    Store now refusing to sell me a new decoder & telling me it’s the fault of the communal tv antenna.
    Aura DVB T2 (I’m in europe) Dut a decoder’s a decoder right?

    Reply

    • Lemmy Morgan says

      @David: i think the store might be right. You need to troubleshoot the fault from the antenna. To be able to do this, you may need to contact your tv installer for help

      Reply

  11. Mulugeta says

    Hi Lemmy, My LEG decorder encountered a problem. Miscommunication happened between the decoder and remote control. When I touched Volume increase, another displayed on Tv and so on. How can I fix it?

    Reply

    • Lemmy Morgan says

      @Mulugeta: you may need to take the remote to a technician to see if it is repairable. Otherwise, you will have to replace it.

      Reply

      • lina taju says

        Hey Mr Lemmy, my decoder is LEG. So while I was upgrading it the power went off then when it went off I waited and when I turn it on the red switch light is on but the satellite connection doesn’t work or show the programs. And how can I fix it? Please suggest me.

        Reply

      • Gomez says

        When we download the file and put it on the flash drive, and then click on the device, we press the update button and yes, the message comes fail!

        Reply

  13. Olajide says

    Good day sir,my decoder is shocking, even after removing it from socket,it still produces shocks when touch,even HDMI connected to it is shocking when connected to the TV’s HDMI.
    What could be the cause and solution?

    Reply

  14. Meshack says

    Hi i have a problem with my decoder i put flash drive on it i go to setting to save the my flesh drive on the decoder it start show some write up like that then i na off the decoder i on in back it start showing only red light what i mine going to do sir

    Reply

    • Lemmy Morgan says

      @Meshack: you have installed a corrupt/infected drive which has corrupt yur decoder’s firmware. Please, you need to reload your decoder’s firmware. I hope you have access to the software?

      Reply

  15. Efua says

    Hi, please whenever I switch on my decorder a menu pops up saying init install and also no program or database empty .There would be no channels displaying
    I don’t know what to do
    I use newmax decorder….I need help😭

    Reply

    • Lemmy Morgan says

      @efua: your software cou;d be corrupt. you may need to factory reset the decoder or reload your receiver’s firmware

      Reply

  16. Shol says

    Hi Lemmy, my brand new Strongest STG 9900A decoder does not fully boot. It stops at a display page and doesn’t go further. What can I do to fix it? Thanks

    Reply

  17. Emma Chris says

    Good day my great engineers am using this very decoder a very wonderful decoder with great HD picture but am humbly asking for help from this decoder. A music video from flash attached to this decoder doesn’t play to the end it stop like 20 to 30 second before the music end . what do I need to do please am begging . But the audio play to the end without stopping half way

    Reply

    • Lemmy Morgan says

      @emma chris: i think you should stop using iyt a a video player via usb. it is either the usb is defective or your decoder doesn’t fully support the video file you are tying to play

      Reply

  18. Appiah says

    Please my tiger one million decoder is not displaying picture from the HDMI OR AV Out put. You can see that power and signal are working. Any help

    Reply

    • Lemmy Morgan says

      @Appiah: I am sorry but you may be having a problem with the display ic. it occurs to me as a hardware problem. I dont think you can fix this on your own. please take it to a technician

      Reply

  21. Great says

    Please sir ,. How can 1 revert the Mediastar 7070 receiver software to older black menu software after updating it with blue menu, it refuse to accept reverting, it writes error 115

    Reply

  23. Holaniyi says

    Hi please petra f3 mini decoder restart itself when select some channels and these happen immediately the channels show up,It won’t stop until i remove signal cable,And i have do factory reset still same thing

    Reply

  24. Holaniyi says

    Hello please i have a decoder petra f3 mini, it was working perfectly but anytime i select some channels immediately the channels show, decoder will immediately restart itself and it won’t stop untill i remove signal cable, please any help

    Reply

    • Lemmy Morgan says

      @Holaniyi: somthing is wrong with your LNBf/COAXIAL CABLE OR the lnbf itself. you need to troubleshoot the cable first. the cable might have broken and water sipped through it and messup the connection.

      Reply

  25. Boateng Ebenezer says

    Hi sir my strong decoder 4950h…when I turn it on it appears OTA upgrade…what should I do to fix that

    Reply

  26. Ohi Zaac says

    Hi Morgan, My SRT 4940 does freeze with a digit (i.e. 0,1,2,3…) display on decoder screen. And any time this happens, the decoder will not respond its remote control again. I don’t know what could be the problem.

    Reply

  27. Kcudemba says

    Good Sir, I am using Supermas satellite fta decoder , having 100% of quantity and 45 % of quality strength still it doesn’t observe any signal what will I do.thanks

    Reply

  30. Jacob says

    Please my HD world 8+ decoder won’t turn on after software update. I feel it’s wrong software. Is there anything I can do to make it turn on again please

    Reply

  31. Philip says

    Hi, my srt 4922a decoder will boot up when cold after 2minutes it will shut off by itself and won’t boot up again till it cold

    Reply

    • Lemmy Morgan says

      @Philips: probably the function IC is defective. this is a hardware problem. have it checked immediately.

      Reply

      • Osei Bernard says

        Pls my strong decode is 4915,wen I switched It is on.u see they are talking but no pictures,and also wen u select another station u scratches. I have reset it,and still the same.wat should I do

        Reply

        • Lemmy Morgan says

          @osei: it’s either you set your dish to a position whereby it’s not receiving a strong enough signal or your decoders is trying to view channels that it’s not designed to view

          Reply

  33. Susie says

    My SRT doesn’t operate the channels from the button on the body of the decoder, it goes to channel 1 and when you press it to go up, it goes to channel 5 and comes back to channel
    Also more than half of the channels have been showing no or bad signal for a long time, when we reset the dish, it shows for a very short while and stops showing

    Reply

    • Lemmy Morgan says

      @susie: if it is a genuine strong decoder, please take it to a stong authorized dealer close to you.

      Reply

  34. Patrick Maloba says

    Good afternoon Sir,

    my decorder STARGOLD sg-600HD COMBO is coming on but show no program. Its not responding to the remote control not even putting off or exiting. This begun last night after a blackout that lasted a few seconds.

    Thank you.

    Reply

  35. Kabiru Inuwa says

    pls, help me i have Strong decoder SRT 4954 when ever i try to delete some channels the decoder reboot.
    pls help me to fix it.

    Reply

  36. Anaid says

    Hello Mr. Morgan, my Strong SRT 4940 shows LNBF after I last watched it. I’ve pulled out the cables and powered it and it still shows LNBF. What could be the possible problem please advise?

    Reply

  37. Pension says

    I have tiger star t18 it goes on and it write “on ” on its display ,no display on tv, doesn’t comunicate with it’s remote controller and keypad dsnt wore also can I have software I can use to fix the problem please

    Reply

  40. Michael Mensah says

    My tospino decoder can not boot properly the green light just flash when l first on the decoder after that l can not control anything by the remote nor decoder itself,no display no channels only the red light is on

    Reply

  41. Sam says

    My startimes decoder will displays loading screen and nothing displays afterwards. Pls what is wrong with my decoder and how do i fix it?

    Reply

  44. Dadson says

    My decoder is Stargold sg6000 combo. When I tune to NHK world channel on ses 7 derees E, the decoder restarts continuously. What could be the problem? Pls assist.

    Reply

  46. Joel says

    I have a DigiSat HD888 the pictures stop showing and I deleted the channels and reinstall but it keep showing *No program* and no channel list. Please help?

    Reply

  47. Joel says

    I have DigiSat HD888 which show * No program*, deleted programs to reinstall them but does not come up with the channels. Please help

    Reply

  48. Ugwueze Kingsley says

    No, the TV is not detecting any connection from the decoder. The AVR cable and TV are ok, have check with another decoder

    Reply

    • Lemmy Morgan says

      @Ugwueze kingsley: you shouldn’t try to fix any major hardware problem on any pay-tv decoder on your own. Please take it to their nearest office

      Reply

    • Lemmy Morgan says

      Is “no signal” displayed on your tv by your decoder or your tv is not detecting the connection from your decoder’s av connection

      Reply

  50. Ugwueze Kingsley says

    My gotv decoder when plugged in does not show anything in TV even no signal. It can have access to the menu. So pls how can I reset the receiver in the panel. (I have electronic experience sir)

    Reply

    • Lemmy Morgan says

      @ugwueze: do you mean the decoder is fully powered on but nothing is showing on the screen? What’s the image or message on your TV?

      Reply

  51. Osita says

    Hello lemmy when I switch on my gotv decoder it stays blank for a while then later it shows me searching for spoftware upgrade and stays like that without changing pls what can I do

    Reply

    • Lemmy Morgan says

      @Osita: your gotv has a softwbrick or maybe your antenna is faulty. either way, take it to the gotv dealer closer to you

      Reply

  53. James Gomado says

    Pls I need a solution to a problem am facing with my skyworth digital decoder. When you on it and the green light comes it doesn’t display images on the tv screen and also when the red light comes or no light at all ,only the decoder screen saver appear on the tv screen without any image showing .

    Reply

  54. Chuzzy says

    I have search there am seeing others but I didn’t see particularly tiger t18 software. please do it have any other name

    Reply

  57. Joseph says

    Comment * please, I buy strong decoder 4954, after install, used remote controls to scan the channels, remote control stop working, what can I do? it is new remote control

    Reply

  58. Emmanuel says

    my strong decoder has problem when I plug it to power the line will show only twice and off. before it started I was upgrading it and it said I should not power off but I did so when I powered on again dats when it started

    Reply

  59. bolade phillips says

    My startime is not coming on again, the little time it came up the error of no card came up and when trying to restart it stop totally not on again

    Reply

  64. Mohammed Ghana says

    Hello please my Strong 4669xii does not display anything only —– that is on it please how do I solve this

    Reply

  65. Asiedu Bright says

    Mr.Lemmy,my Qsat 23g when I switch it on u will only see load and at times it takes about an hour or two before the pictures come.I need your help

    Reply

  66. Abdul Adeniyi says

    My CTL shows no signal when working but when I switch it off and put it on again it will display for sometime and show no signal again. Please what is the problem. Thank you.

    Reply

  67. Richyboo says

    Hi Lemmy, Pls I have a peculiar problem with my strong 4902 HD. The sensor in the decoder, I suspect, is weak to the extent dat whn de remote is pressed, it doesn’t respond. The reason I suspect de decoders sensor is dat, I brought a friend’s 4922A to test with my remote n worked whilst it wouldn’t wrk on mine. I’ve even sent it to strong tech official office in GH n dey soldered s’thing on de board but still persists. I don’t know wht to do. Really frustrating, I always hv to use the touch pads on the decoder. Pls help

    Reply

    • Lemmy Morgan says

      @Richyboo: strong, official team must provide a solution as long as the decoder is genuine. Take it back to them. If you give local engineers and they are unsuccessful in repairing it, you would have voided your warranty. the choice is yours. take it back to strong or got after local prof computer engineers

      Reply

  73. Mohammed Madube says

    Thank you for the explanation, my old nodal star times decoder ( the White one ), some time showing no signal while it working. please what can I do to solve the problem?.

    Reply

  78. Ahmad Disa says

    Good morning. My question is on the issue of stabilizer, most of us are using it on tiger 950 generator, please how could this affect our electronics? Please sir we need more information about this. Thanks.

    Reply

    • Lemmy Morgan says

      @Ahmad Disa: the truth is that it won’t help your electronics cos that tiger doesn’t even have AVR. Secondly, it is subject to direct fluctuations. Finally, your stabiliser will consume even more than 50% of the rated power of your generator and reduce the generator’s lifespan. My advice, disconnect stabilisers and use step-down transformers and surge protectors. if your electronics is old and doesn’t support stepdown transformer, then use a good surge protector only. Immediately you reconnect to main electricity, you can go back to your stab. if you are using a big generator simply set the voltage to 220v and you won’t need a stabiliser as well.

      Reply

      • Ahmad Disa says

        Thanks Oga for this long explanatory, i am using tiger 950 with a stabilizer and the essence for using it is to protect the electronics from un expected high speed of the generator. Now I will look for one of the options. Thanks.

        Reply

  79. sunny says

    good work sir thank you please any help my sport24H on nss57E the signal is fiuctuating i do bli scaning nothing change i don no, i dier from my end? or is a general problem because he work saturday stop on sunday

    Reply

  80. mide says

    Thanks for the explanation. The problem am having with my Qsat 23 decoder is that it always goes off whenever i change the station and i have to wait for some minutes before it will comes up. if i change the station again it will go off again please what is the problem with decoder and what is the solution? Awaiting your reply

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.