This post was most recently updated on February 25th, 2018
If there is one person who should see Samsung mobile phones and flee, that person should be me. I have had some of the bugs that can ever happen to any brand name smartphone with my Samsung phone or those of my friends. For the records, I have been a Sammy fan from the Galaxy S era. I do not wish to change anytime soon all other things been equal. Also, I have had some bitter experiences with some of this Samsung. solve Note 8 32GB storage problem with my simple trick today. Notable amongst this is as S7 Edge galaxy that I just dump recently. The S7 has a strange microphone problem which I managed to solve after a lot of sleepless nights.
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One thing that set Samsung apart from other brand name phone manufacturers is their exceptional customer service. Notable among this is the24 months hardware and software warranty they offer worldwide. However, I was disappointed in the case of my S7 Edge because the Samsung office in Nigeria refused to fix it quoting the fact that it was A US phone. I learnt my lesson the hard way. Now let us move to the problem at hand without further Ado.
solve Note 8 32GB storage problem-What causes this?
Let us first define this problem. The Galaxy Note 8 32gb problem is contextual as it implies a situation whereby 32gb of total storage space is reflecting on your phone instead of 64gb which is the base memory for all Galaxy Note 8. By extension, you will see a “6.9/6gb available memory left”. It is yet to be known if this is same irrespective of the actual space you have consumed.
In a nutshell, if you own a Samsung Galaxy Note 8 Android phone, you are expected to have a 64gb of total storage no more no less. Noteworthy, Samsung didn’t manufacturer any note 8 with a 32gb storage. So, if you see one, it is a bug. Interestingly, you can easily fix this without rooting your phone of voiding your warranty.
solve Note 8 32GB storage problem actual causes
I can’t actually lay a finger on the overall cause. However, I am sure it is a software glitch. In my case, I got it after restoring a backup of galaxy s7 to a note 8. You can also get into this problem after rooting and installing an incompatible CFW(Custom firmware). Whatever the case may be, this article will help
How to check your storage status on Samsung Galaxy Note 8
- Open settings on your phone
- Goto device maintenance(Or use the search function under settings)
- From the menus at the bottom of the big centre circle, select storage
- Your total inbuilt memory will appear in form of a circle on the left top corner.
- To get further information, select the menu icon at the top right corner(represented by 3 vertical dots)
- select storage settings>>internal storage and every information you need as regards storage will be displayed.
Now that you have confirmed that you indeed are working with a 32gb storage space on your Note 8, we can now proceed with the fix.
Solve Note 8 32GB storage problem
I will now provide you with the steps of recovering your hidden 32gb worth of storage space on your Note 8.
WARNING!!! I hereby absolve myself from any liability that might arise as a result of you misapplying the contents of this post. You are doing this at your own risk even though you have 99.9% chance of succeeding if you follow my instructions. If you are under warranty and you have the luxury of time, take your phone to Samsung’s office. As for me, I love challenges and experiment so, I fix this myself
How to fix your 32gb storage bug on Galaxy Note 8. All models
Irrespective of your Samsung note 8 model number, this will help. The one I have is the N950F European version. However, the bug has been reported on other models such as the N950FD, 950W, N950 and so on.
Backup your phone securely to an external drive or cloud. This first step is very important. You will lose everything on your internal memory after this operations. Fortunately, Samsung switch on PC or Mac will come handy here.
After backing up your files/data, the next step is for you to switch off your phone and boot into recovery mode by following the instructions in the pictures below: to boot a galaxy not 8 into recovery, press power off your phone then press “the power button, the volume up key and the Bixby button simultaneously” as shown below
Once you boot using the above methods, you will see a screen that looks strange. it is a blues screen displaying “installing system update” shortly after this, you will see another blue screen with the no command message. Don’t panic, just hold on for some seconds and you will be transferred to the Android recovery menu as shown below. carefully perform the followings one after the other
- Use your vol up/down keys to navigate through. First off, scroll to “Wipe cache partition” then press the power button.
- Secondly, scroll down to “wipe data/factory reset” and tap the power button to confirm.
- Finally, scroll all the way up to “Reboot system now” and you will be able to boot into the normal phone menu.
Congratulations!! you have just recovered your missing 32gb on your Samsung Galaxy Note 8 phone. All models. share this post if it is helpful.