Is your Samsung galaxy buds or galaxy buds plus connecting as two separate Bluetooth devices instead of one? Did you just lose or damage one of your buds(left or right) and you are finding it difficult to pair them and make them connect your device as one Bluetooth device?. Whatever is the situation that lands you into buying replacement buds or bus+ or if you out of the blues encounter a situation where your galaxy buds or buds plus are showing as 2 separate Bluetooth devices under your Bluetooth settings, this article will help you solve this problem. Moving forward, we will be assisting you with tricks to assist you to pair your replacement galaxy buds+ without taking them to the Samsung service center.
Identifying The Problem
While we all know that it is almost impossible to own our pair of galaxy buds forever, I mean more often than not one may go out before the other. This is so true of people like me who hardly ever wear both buds at once. In another instance, you may have damaged or lost one pair of your buds or buds plus.
Now we have a problem, the next thing is the solution. sadly, Samsung refuses to make this seamless like others. In most cases, the frustrated and ended up buying a new one or crossover to competitive brands such as Apple AirPods.
What Happens When You Lose or Damage one of the Galaxy buds?
In my case, out of nowhere my right Buds+ simply stop working I mean when you put it in your ears and tap on it no sound, and its not changing. when I open and attempt to pair, my device only detects the left ear. In your own case, your left galaxy earbud might be the culprit.
Whichever the case, we have a problem which needs to be fixed. Initially, I thought I should keep using only the working one, however, i wasn’t comfortable with this idea because when you connect only one ear, you won’t be able to update the galaxy wearable app on either android or galaxy buds app for iOS.
Therefore, I opted to purchase a genuine replacement right buds+ off of ebay from a seller named Tech1store. He sells the genuine at around $40 as at then. I was happy to receive my bud and i attempted to simply place it into my case, open it and pair them. Alas, instead of my buds to appear as one Bluetooth device, they appeared separately.
To add to the frustration, you can’t use the wearable app to reset only one bud. The 2nd bud is displaying “disconnected”. I was however able to connect them separately and use them interchangeably. After much fuss, i figured out how to sync both buds and connect them as one device to any Bluetooth device you wish to use them with.
Noteworthy is the fact that on the Bluetooth settings on my phone they appeared separately and the buds app is not seeing them as a pair. No matter how hard I try, they both come up as two different pairs.
What is Samsung Doing About This
Sadly, if you take this to Samsung and you are out of warranty, Samsung may ask you to buy another pair of galaxy buds. This is so true especially if you are using the 1st generation galaxy buds. However, there is a workaround that you can do on your own and there is a fix from Samsung although they are most of the time unwilling to do it.
Apparently, this hurts harder because other earbuds by other brands(airpod/Jabra) manage to do it easily. With other top brands, all you need to do is to place the buds in the case, close the lid, reopen the lid and it will pair as one.
To be honest, for a company as big as Samsung it is difficult to understand why this is so hard when others support it easily. All they need to do is to make the wearable app/galaxy buds app to be smart enough to see both simultaneously as well and allow some advanced reset where one is reprogrammed to join the other so they appear as a single Bluetooth device once again. Sadly, Samsung didn’t include this in the user manual and their support will either replace the buds under warranty or ask you to buy a new set.
So why is it that when you lost your galaxy buds and buy a replacement, it is difficult to get back on track? The two points below might offer some insights:
- By design, the buds can’t communicate with the case. With AirPods, the buds and the case themselves communicate with each other and with the phone itself. The same applies to Jabra
- It is not out of place to say they are unwilling to fix this easily because they want to sell more copies of the earbuds especially the newer models.
Steps to Manually Pair Your Replacement Galaxy Buds+/Buds Without Going to Samsung
First off, this trick also works if you are using the earbuds with an iOS device. I tested this on both android and an iPhone.
With this step, when you lose one of the earbuds, you do not have to purchase a new set of earbuds. Simply follow the steps below to pair both earbuds and get back on track. What we are trying to do here is a hard reset via button combination since we can’t do the same from the app.
- Check the direction of each earbud, the newly purchased earbud and previously used earbud. To make this easier, there is a print on the buds and the case to indicate which slot belongs to which bud. See the image below:
- Now, place both earbuds into the case and close the case for like 2 seconds then reopen it. Now tap and hold the touchpads of both earbuds simultaneously with either your thumb or index finger for about 8 seconds or more. Don’t apply too much pressure. See the image below:
- The next step is for you to watch out for the earbud battery indicator LED light. This light will flash green and turn off. When it flashes green and turns off, it means Then, the earbuds are coupled or are now working as a pair. However, if The earbud battery indicator light keeps blinking red to means the earbuds are not yet married. you need to redo the process and hold onto the touchpad even longer. The image below points to the led that will blink during this process:
- Once your Samsung galaxy buds start flashing green, try and pair it with your device. you will notice that it will show up as one and not two Bluetooth devices this time around. Congratulations, you have married your replacement galaxy buds to work with the existing one as one Bluetooth device. If you are successful, your accessories on your android or iOS as shown below:
What you Can Do When Everything Else Fail
I have heard that sometimes the trick above might not work for some galaxy buds. It however works for all galaxy buds+ 100%. If perchance this does not work for you, you need to do any of the following suggestions.
- Let’s say you are still under warranty, you don’t even need to buy a replacement bud. simply return the set to Samsung for either a warranty repair or an outright replacement.
- If you are out of warranty which is likely the case, you need to try the about trick. If it doesn’t work, then take it to Samsung and tell them that for some strange reason, your earbuds simply start to show as two devices instead of one. They will either send you a brand new pair or use their special secret APK to force the device to pair as one. Don’t go this road for the sake of your conscience. However, many have had successes with this.
- Lastly, you can use the earbuds individually with your devices. if I were you, I will simply keep one and use only one at a time.